1. Who is responsible
DotDone is responsible for personal information collected through dotdone.one. For privacy questions or requests, email hello@dotdone.one.
2. Information we collect
We collect only the information needed to run the website and respond to you.
- Project enquiries: your name, company name, email address and, when supplied, company domain.
- Correspondence: information you choose to include in emails or later project conversations.
- Technical records: hosting and security logs may include IP address, browser information, requested pages, timestamps and error details.
- Consent preference: whether you selected essential cookies only or allowed analytics.
3. How we use information
- To reply to enquiries and evaluate whether DotDone is a suitable fit.
- To prepare, deliver and support website services you request.
- To operate, secure and troubleshoot dotdone.one.
- To understand site usage only when analytics is introduced and you have given the required consent.
- To meet legal, accounting or contractual obligations.
4. Legal grounds
Depending on where you live, we rely on your request before entering a contract, performance of a contract, legitimate interests in operating and securing the service, compliance with law, or your consent. You can withdraw analytics consent at any time from Cookie settings in the footer.
5. Service providers and sharing
The site is hosted through infrastructure providers and project enquiries may be forwarded server-side to DotDone's configured n8n workflow and email tools. These providers process information only to supply their services to DotDone. We do not sell personal information or share it for third-party advertising.
Information may also be disclosed when required by law, to protect rights or security, or as part of a business reorganisation with appropriate safeguards.
6. Retention and security
We keep enquiry and project information only for as long as needed to respond, deliver the relationship, maintain business records and meet legal obligations. Operational logs are retained according to the hosting provider's security settings. We use reasonable technical and organisational measures, but no internet transmission is completely secure.
7. International processing
Some service providers may process information outside your country. Where applicable law requires it, we use provider terms and safeguards intended to protect information during those transfers.
8. Your choices and rights
Depending on your jurisdiction, you may ask to access, correct, delete, restrict or receive a copy of your personal information, object to certain processing, or withdraw consent. Email hello@dotdone.one. We may need to verify your identity before completing a request.
9. External links and updates
External websites have their own privacy practices. We may update this policy when the service or applicable requirements change; the date at the top will show the latest version.